FAQ

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Direct answer

What commands does the Discord bot support?

Core commands: /help (list commands), /status (service health), /redeem , /giftcodes (recent codes), /addplayer , /removeplayer . Advanced: /schedule (Manage Messages required) to schedule a message; /restart is owner-only.
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Product how-to

Whiteout Survival automation guides

Use these steps to teach players on the WoS Giftcode Redeemer dashboard and Discord bot.

Guide 1

Automate redeems from the dashboard

Queue Whiteout Survival giftcodes for alliances across every region with our web-first workflow.

  • • Upload or paste any Whiteout or WoS giftcode the moment it drops.
  • • Target every saved player without repeating manual forms.
  • • See success and error logs per player directly in the dashboard.
Redeem from the dashboard

Guide 2

Command the WoS Discord bot

Stay inside Discord while the bot pushes codes for you and pings the team.

  • • Invite the WoS Auto Redeemer bot to your server.
  • • Link your Whiteout Survival players through the /link workflow.
  • • Trigger redeems or check queue status with slash commands anywhere.
Link Discord access

Featured answers

Questions every WoS alliance asks

What do order statuses mean?

Depending on the payment method used: For gift card payments, "pending" means awaiting manual approval. For crypto payments, statuses include "Unpaid" (payment not yet made), "Pending" (payment sent but awaiting blockchain confirmation), and "Completed" (payment confirmed and order processed).

Where can I get US Google Play gift cards from?

You can purchase US Google Play gift cards from Amazon, Eneba, or local shops. Please ensure they are US cards, as we cannot accept cards from other regions.

How can I update my account information?

Log into your account and access the "Profile" section to update your information.

What happens if I have a trial subscription and want to delete players I've added?

During a trial subscription, you cannot delete players. They can be removed upon request via support.

Where can I get US Apple/iTunes gift cards from?

Pick up US Apple/iTunes gift cards directly from apple.com, Best Buy, Target, Amazon, or trusted marketplaces like Eneba. Double-check the card says "United States" before buying; non-US cards cannot be accepted by the redeemer.

Is there a WoS giftcode bot for Discord?

Yes. The WoS giftcode bot connects your Discord server to the WoS giftcode redeemer, so you can redeem codes, view queue status, and receive alerts in chat.

How does the WoS giftcode redeemer handle Whiteout Survival giftcode drops?

Paste a Whiteout Survival giftcode once, target your saved player list, and the automation queue processes each redemption with timestamps. The bot mirrors results in Discord so your alliance stays synced.

Can the WoS giftcode bot manage alliance-wide redemptions?

Yes. It mirrors the redemption queue, posts logs, and keeps alliance officers aligned while the dashboard stores the full history.

Does the WoS giftcode redeemer process every Whiteout Survival giftcode?

Yes. The wos giftcode redeemer queues each whiteout survival giftcode once and applies it to your saved player list.

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